Refund Policy

COVID-19 Refund Policy

Event Cancellation

If ATC is prevented from hosting an event by circumstances outside of its control due to a restriction on sports imposed by emergency governmental order or if ATC cancels an event in its sole discretion, all teams registered to play will receive a full refund of all registration fees paid to ATC. A refund will be processed in the same form of payment that was made by the team. Refunds will be processed within 30 days of the cancellation of the event. Credit cards will be refunded the full amount, minus the processing fee.

Travel Bans

Teams will be refunded or allowed to apply funds to another event if they are subject to a "travel ban" that prohibits the team from traveling to the state the event is taking place. A travel advisory would be subject to our normal refund policy. A refund will be processed in the same form of payment that was made by the team. Refunds will be processed within 30 days of the cancellation of the event. Credit cards will be refunded the full amount, minus the processing fee.

Team Drops 10-30 Days Out

If a team is forced to drop out of an event, due to a player on the team being exposed to COVID-19, resulting in the rest of the team needing to remain in quarantine and that quarantine period cannot be safely completed before the event and the refund request is made by the team MORE than 15 days, but less than 30 days prior to the start of the event, ATC will provide that team with a refund of the amount paid (deposit only or full amount) minus a $200 fee to cover expenses which ATC will have already incurred to that point in time.

Team Drops Less Than 10 Days Out

If a team is forced to drop out of an event, due to a player on the team being exposed to COVID-19, resulting in the rest of the team needing to remain in quarantine and that quarantine period cannot be safely completed before the event and the refund request is made by the team MORE than 15 days, but less than 30 days prior to the start of the event, ATC will provide that team with a refund of the amount paid (deposit only or full amount) minus a $400 fee to cover expenses which ATC will have already incurred to that point in time.

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Alpha Tournament Company

66 Alpha Drive West, Pittsburgh, PA 15238

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